Effective Date: [06/04/26] · Last Updated: [06/04/26]

Who We Are

Lōkahi Sanctuary is a Private Members Association (PMA) operating under private and religious law. We are not a public commercial business. Our membership community is accessible at lokahisanctuary.org.

As a PMA, Lōkahi Sanctuary operates in a private capacity. The information shared by members is held within the protected scope of private membership — not as a public retailer or commercial service provider.

Information We Collect

We collect information you provide directly when you:

  • Create a member account (name, email address, date of birth, password)
  • Submit a ceremony intake form (name, contact information, health history, intentions)
  • Place an order through our member store (shipping address, order details)
  • Sign up for our newsletter (name and email address)
  • Submit a testimonial, affiliate application, or general inquiry

We also collect limited technical data automatically when you visit our site, including IP address, browser type, pages visited, and referring URL. This data is collected through cookies and analytics tools (see the Cookies section below).

Health & Sensitive Information

Ceremony intake forms collect health and mental health information necessary to ensure your safety and the appropriateness of facilitated experiences. This information is:

  • Accessible only to the facilitators and staff directly involved in your ceremony
  • Never shared with third parties, insurance companies, or government agencies without your explicit written consent
  • Retained only as long as necessary to support your relationship with Lōkahi Sanctuary

By submitting a ceremony intake form, you consent to this limited use of your health information within the private member context described above.

How We Use Your Information

We use the information we collect to:

  • Create and manage your member account
  • Process and fulfill your product orders
  • Communicate with you about your membership, orders, and inquiries
  • Facilitate private ceremony scheduling and preparation
  • Send member newsletters and educational content (only if you have opted in)
  • Improve our website and offerings
  • Comply with our obligations as a Private Members Association

We do not sell, rent, or share your personal information with third-party marketers. Ever.

How We Protect Your Information

As a Private Members Association, your membership information is held within a private legal container — not subject to public commercial disclosure requirements. In addition:

  • All account data is transmitted using SSL/TLS encryption
  • Access to member records is restricted to authorized Lōkahi staff and facilitators
  • We do not voluntarily share member information with law enforcement or government agencies without your consent, except where compelled by a valid and binding legal process

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or loss.

Cookies

Our website uses cookies to improve your experience. These include:

  • Essential cookies — necessary for the site to function (login sessions, shopping cart)
  • Analytics cookies — help us understand how visitors use the site (Google Analytics or equivalent)
  • Marketing cookies — used to deliver relevant content (only where you have consented)

You can manage cookie preferences through your browser settings. Disabling essential cookies may affect site functionality, including the ability to log in or complete purchases.

Third-Party Service Providers

We use a limited number of third-party providers to operate our site:

  • WooCommerce — order processing and member store
  • FluentCRM — member communications and email sequences
  • [Payment processor name] — payment processing. We do not store full credit card numbers.
  • [Hosting provider name] — website hosting and infrastructure

These providers access your information only as necessary to perform services on our behalf and are bound by confidentiality obligations consistent with this policy.

Your Rights

As a Lōkahi Sanctuary member, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and associated data
  • Opt out of marketing communications at any time (unsubscribe link in every email)
  • Withdraw consent for any optional data use

To exercise any of these rights, contact us at [EMAIL] or through lokahisanctuary.org/contact/. We will respond within 10 business days.

Age Requirement

Lōkahi Sanctuary does not knowingly collect information from individuals under 21 years of age. Membership requires verified age consent at sign-up. If we become aware that a person under 21 has provided personal information, we will delete it promptly.

Changes to This Policy

We may update this policy periodically. When we do, we will update the “Last Updated” date at the top of this page. Continued use of the site after any update constitutes your acceptance of the revised policy. We will notify active members of material changes via email.

Contact

Lōkahi Sanctuary [admin@lokahisanctuary.com] lokahisanctuary.org/contact/